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Important Information COVID-19

At Hotel Nerja Club, we have set ourselves the challenge that our clients enjoy their Holidays with the best Safety and Hygiene Guarantees.


Following the recommendations of the WHO, the Ministry of Health and ICTE, (Spanish Tourist Quality Institute), we have made a Contingency Plan implementing a Specific Safety Program for each Department.
We ask for your Maximum Collaboration in complying with these new measures, and we appreciate your understanding, understanding that the ultimate goal is the common good.
SAFETY AND HYGIENE TRAINING
All employees have received the course
"Prevention, hygiene and security against Covid-19" ,
taught by the Quality Control Company, HACCP and Training.

With the same purpose, our Workers have attended the course "Measures for the reduction of contagion by the SARS-COV-2 coronavirus"
promoted by the Spanish Confederation of Hotels and Tourist Accommodations with the aim of ensuring and guaranteeing the knowledge and implementation of all the processes and measures adopted.
RECEPTION
- Protection measures for clients and employees, through the installation of methacrylate screens and distance markers on the ground.
- Cleaning of magnetic room keys with disinfectant solution.
- The use of contactless credit card payment systems is encouraged.
- As a preventive measure, we will encourage the sending of invoices via email.
- The cleaning of all surfaces in this area will be permanently reinforced.
- The Lift Capacity is limited to the Family Unit. (Max. 4 Pax)
BEDROOMS
- An exhaustive cleaning of the rooms will be carried out, increasing the frequency of disinfection of the surfaces of greater contact.
- The staff of the flooring and cleaning area will not agree to provide service in the rooms while the client remains inside.
- Our Floor Staff will use individual protection equipment according to each situation. At least vinyl / acrylonitrile mask and gloves
- The bathroom bin will have a lid, double bag and non-manual operation.
- Removal of closets with extra blankets and pillows, covers for couches, bedspreads, cushions, ...
- The hangers will be disinfected at the client's exit.
- The room will remain airy and sunny as long as possible.
- The maintenance staff will attend to the repair parts whenever there are no guests inside the room
BUFFET RESTAURANT AND BAR
- Limited capacity with a minimum distance of 2m between tables.
- The tables and chairs will be disinfected after each use.
- Disinfection of household items and facilities after each service.
- Show-Cooking prioritization, Self-Service is limited and cutlery will be provided in semi-closed envelope napkins.
- Access to the Self-Service Zone is not allowed for children under 12 years of age.
- Hydroalcoholic gel dispensers will be located in different points of the restaurant and bar.
- Food and drink cards can be viewed using a QR code in the cafeteria.
- Disposable tablecloths will be used and the self-service products will be disposable single-dose.
- Direction and distance markers will be installed to ensure compliance with security measures.
POOL & SPA
- Limited capacity in the Solarium Terrace with a minimum distance of 2m between Hammocks.
- Intensification of maintenance and disinfection of pool water.
- Special attention will be paid to cleaning and disinfecting common areas.
- The safety distance will be maintained in the bathroom respecting the maximum capacity.
- The hammock spray will be disinfected daily.
- The Hotel will not provide pool or beach towels.
- The capacity established for the interior of the Spa Area is 4 people in sessions of 45 min. and will be sanitized after each use.
- The use of a bathing cap and flip flops is mandatory and the reservation of sessions will be requested the same day of use.

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